This week, eMedia, in partnership with MICT SETA, announced several internship opportunities for the 2026/2027 intake. The eMedia Internships 2026 opportunities span customer service, media planning, and technical operations, giving graduates from different academic backgrounds a chance to gain practical industry experience.
The programmes are based in Johannesburg and Gauteng and are aimed at helping young South Africans build valuable skills within one of the country’s largest media and entertainment groups.
eMedia Internships 2026 Overview
Customer Care Agent Intern
Reference Number: etv248
Location: Johannesburg North
Duration: 12 Months
This internship focuses on customer engagement and support across eMedia platforms, including Openview, e.tv and eVOD.
Participants will gain experience assisting customers, responding to enquiries, resolving service issues and learning how modern contact centres operate.
Planning Intern
Reference Number: etv249
Location: Johannesburg North
Duration: 12 Months
The Planning Internship is designed for graduates interested in audience analysis, media scheduling and commercial advertising operations.
Interns will work alongside the Commercial Time Sales Team and gain exposure to programme performance analysis, inventory planning and advertising campaign support.
Technical Intern
Reference Number: MFS048
Location: Gauteng
Duration: 9 to 12 Months
Hosted by Media Film Service, this internship offers hands-on experience within South Africa’s film and broadcast equipment sector.
Participants will assist with equipment testing, maintenance, servicing, fault identification and inventory management while learning from experienced technical professionals.
Why These Opportunities Stand Out
Many internships focus on observation rather than participation.
These programmes are different because interns are expected to contribute to real business activities while receiving support, mentorship and workplace guidance.
Graduates gain practical experience in environments where accuracy, communication, teamwork and professional standards matter every day.
This type of exposure often becomes one of the strongest sections of a graduate’s CV.
What Customer Care Interns Can Expect
Customer experience has become a major business priority across every industry.
For eMedia, customer care teams help audiences navigate services, access information and resolve challenges quickly.
Interns entering this environment will learn:
- Professional customer communication
- Complaint resolution techniques
- CRM system usage
- Service delivery standards
- Brand representation
- Contact centre operations
These skills are highly transferable and remain valuable across sectors including banking, telecommunications, retail and technology.
Why Planning Roles Are Becoming More Important
Behind every television programme and advertising campaign lies extensive planning.
Media companies use audience data, ratings information and scheduling tools to ensure content reaches the right viewers at the right time.
Planning Interns will gain exposure to:
- Audience performance analysis
- Commercial advertising schedules
- Media inventory reporting
- Market research
- Campaign reporting
- Client presentation preparation
For graduates interested in media studies, analytics or advertising, this experience can provide an excellent foundation for future career growth.
The Technical Internship Offers Something Different
While creative and customer-facing roles often receive the most attention, technical teams remain the backbone of broadcasting and film production.
Without reliable equipment, cameras, lighting systems and electrical infrastructure, productions simply cannot operate.
The Media Film Service Technical Internship provides graduates with exposure to:
- Equipment servicing
- Electrical testing
- Fault finding
- Workshop operations
- Quality control processes
- Technical reporting
- Inventory management
These practical technical skills remain in demand across numerous industries.
Who Can Apply?
Applicants must:
- Be South African citizens
- Be younger than 35 years old
- Hold a National Senior Certificate (NQF Level 4)
- Possess the relevant Diploma qualification for the specific internship
- Not have participated in a SETA-funded internship previously
- Not currently be participating in a SETA-funded internship programme
The programmes are intended to support graduates who are looking to gain their first significant workplace experience.
Other open media opportunities
Qualifications Required
Customer Care Agent Internship
Applicants should possess a Diploma in:
- Contact Centre Management
- Communications
- Marketing
- Business Management
Planning Internship
Applicants should possess a Diploma in:
- Media Studies
- Related Media Qualifications
Technical Internship
Applicants should possess a Diploma in:
- Electrical Engineering
- Electronics
Documents to Prepare Before Applying
Graduates should prepare the following documents:
- Updated CV
- Certified copy of South African ID
- Certified qualifications
- Academic transcripts
- Supporting certificates where applicable
Having complete and clearly presented documents can help strengthen an application.
Why Experience Matters More Than Ever
South Africa’s graduate job market continues to evolve.
Employers increasingly seek candidates who can demonstrate both academic knowledge and practical workplace readiness.
Internships help bridge that gap by providing exposure to professional environments, workplace systems and industry expectations.
For many professionals working in broadcasting, digital media, communications and technical services today, internships were the first step in building successful careers.
Final Thoughts
The eMedia and MICT SETA Internship Programme offers more than temporary employment. It provides graduates with an opportunity to develop practical skills, build professional confidence and gain valuable industry exposure.
Whether your interests lie in customer service, media planning or technical operations, these opportunities can help transform classroom knowledge into real-world experience.
For young South Africans looking to strengthen their employability and take an important step toward a professional career, these internships are worth serious consideration.
Hello, I am Tenae Nkosi, founder, author, and administrator of LearnersTag. I graduated with a Diploma in Information Administrative Management from Tshwane University Of Technology in 2022.
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